![]() ![]() ![]() Customers who returned the broken parts for recycling would receive a credit towards their next purchase.Īpple added: “For the vast majority of customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.”Īpple said the service would also be made available for Mac computers that used M1 chips, which went on sale last year. ![]() “Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” said Jeff Williams, Apple’s chief operating officer.Īlthough the accompanying press release was illustrated with people fixing a phone at their kitchen table and work desk, Apple said the service would not be for have-a-go handset engineers but for “individual technicians with the knowledge and experience to repair electronic devices”.įirst, customers should consult an official repair manual before ordering the necessary parts, Apple said. The service will start by offering parts for the screen, battery and camera, the bits of an iPhone most commonly brought in for fixes. Starting in the US in early 2022 and then the UK and other countries, a new online repair store will offer more than 200 individual parts and tools for repairing the iPhone 12 and iPhone 13 handsets. Cracked your iPhone screen but cannot find a repair shop or book a slot at the Apple store? Then try your kitchen table.įrom next year phone owners can fix their handset at home after the tech company said it would make repair kits available to the public. ![]()
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